2015 Insurance Executive Conference

Executive Director, Insurance Advisory
Frank Memmo is an Executive Director in the insurance advisory services practice of EY (Ernst & Young LLP). His focus is on improving Insurance operations including customer service, contact centers, end to end processing (new business thru claims) and shared/outsourced services. Frank has extensive background leading service operations for premier financial services companies across a wide spectrum of products and markets, including: life and annuities (fixed, variable), retirement plans (403b, 401k), mutual funds and group benefits. His operations and technology experience extends to outsourcing and third party administration as co-founder of a highly successful BPO provider.