2015 Insurance Executive Conference

Chief Science Officer
Murli Buluswar is the Chief Science Officer, reporting to Peter Hancock, President and CEO of AIG. Mr. Buluswar is responsible for building and leading the newly created Science Team, whose mission it is to help the business achieve a competitive advantage by infusing consistent science-driven innovation. He is tasked with establishing a world-class research and development function, focusing on data to support decisions in how AIG can adapt strategies for better business results and more value delivered for the customer. He is coordinating the division’s existing analytics teams, building additional capabilities in these areas and forging strategic links with scientists in academia in relevant disciplines. Prior to joining AIG, Mr. Buluswar was Vice President of Enterprise Customer Experience at Farmers Insurance, responsible for defining and executing a complete customer experience vision with the goal of improving voice of the customer metrics and defined financial measures. His preceding role as Vice President of Insight and Innovation (I&I) at Farmers Insurance enabled him to establish the Internal Analytics Consulting Group to identify and drive new opportunities for the business. Mr. Buluswar was also Vice President of Financial Analysis and Strategic Planning for Answer Financial; Business Unit Manager and Product Manager, Strategic Alliances for Progressive Corporation; and Senior Statistician and Business Analyst for Capital One. He holds a B.A. in Economics from Bluffton University, an M.S. in Statistics and Economics from Auburn University and an M.B.A. in Marketing and Finance from the University of Chicago. He is regularly invited to speak at insurance and other industry conferences and is actively involved with the Los Angeles-based Harmony Project, an initiative to help inner city children achieve purpose through free music instruction.